PRIVACY AND COOKIES POLICY
Leaders of Our Future, Ltd (LOF) respects your privacy and is committed to protecting your personal data. This policy (together with our Terms of use and any other documents referred to on it) applies to the use of our website and our learning portal services and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and tells you about your privacy rights and how the law protects you.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.leadersofourfuture.com (our Site) you acknowledge and are accepting and consenting to the practices described in this policy.
IMPORTANT INFORMATION AND WHO WE ARE
Leaders of Our Future, Ltd is a company registered in England and Wales. Our company registration number is 16260606 and our registered office is at 35 Stamford New Road, Altrincham, Cheshire, WA14 1EB, GB.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
Controller
Leaders of Our Future, Ltd (“We, Us or Our”) is the controller and responsible for your personal data.
Contact Details
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using either of the following details:
Post: 35 Stamford New Road, Altrincham, Cheshire, WA14 1EB, UK
Email: enquiries@leadersofourfuture.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes To this Policy and Your Duty to Inform Us of Changes
We keep our privacy policy under regular review. This version was last updated on 26th June, 2025.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third Party Links
This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Summary of how we use your personal data
· LOF uses your personal data:
· Personal data is shared on occasion with third parties, such as:
· Where we rely on your consent, such as for marketing purposes, you can withdraw this consent at any time.
· Our privacy policy sets out more details of this processing, including details of your data protection rights, and your right to object to certain processing.
What does this policy cover?
This policy describes how LOF will make use of your personal data when you register your details or your child’s details on our website or web portal.
It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.
What information do we collect?
We collect and process personal data about you when you interact with us and our websites, and when you purchase resources and/or services from us. This includes:
· your name, your child’s name;
· your gender, your child’s gender;
· your child’s school year
· your age/date of birth, your child’s age/date of birth together with any relevant medical information required for us to perform a service (only where necessary);
· your home address, email address and phone number; and your child’s home address, email address and phone number
· your picture; your child’s picture for identification purposes
· your payment and delivery details, including billing address and credit card details, where you make purchases from us (where relevant);
· your marketing preferences, including any consents you have given us;
· communications that you may send to us;
· information related to the browser or device you use to access our website;
· information that does not directly identify you (your IP address through the placement of cookies; and location data which may be gained through your IP address).
How do we use this information, and what is the legal basis for this use?
We process this personal data for the following purposes:
· To fulfil a contract, or take steps linked to a contract: this is relevant where you purchase resources or services from us. This includes:
· As required to conduct our business and pursue our legitimate interests, in particular:
· Where you give us consent:
· For purposes which are required by law:
Withdrawing consent or otherwise objecting to direct marketing
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your personal data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, updating your preferences in any account or by contacting us using the details set out below.
Who will we share this personal data with, where and when?
Personal data will be shared with organisations, such as insurers and organisations which conduct background checks, where necessary. It will also be shared with organisations such as the Institute of Leadership & Management for certification purposes and/or the Department of Education for regulatory purposes.
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Personal data will also be shared with third party service providers, who will process it on behalf of a Controller for the purposes identified above. In particular, we use third party providers of website hosting, maintenance and marketing.
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisors and any prospective purchaser’s advisor and will be passed to the new owners of the business.
International Transfers
Some of our third-party service providers are based outside the UK and European Economic Area (EEA), which means your personal data may be transferred to, and processed in, countries outside the UK/EEA.
We use the following international service providers:
· AWS (Amazon Web Services) - Data storage and communications
· GoDaddy – Communications and webhosting
· Microsoft - Communications services
Where we transfer your personal data outside the UK/EEA, we ensure appropriate safeguards are in place:
· Adequacy Decisions: We only transfer data to countries that the UK Government or European Commission has determined provide adequate protection for personal data
· Standard Contractual Clauses (SCCs): Where no adequacy decision exists, we use UK/EU approved standard contractual clauses with our service providers
· Additional Security Measures: We implement supplementary technical and organisational measures where required
What rights do I have?
You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this personal data with another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the personal data to meet a contractual or other legal requirement, or where we are using the personal data for direct marketing).
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in both the GDPR and in the Data Protection Act 2018. We will inform you of relevant exemptions we rely upon when responding to any request you make.
If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. This is likely to be the Information Commissioner’s Office in the UK.
How long will you retain my personal data?
We only retain your personal data for as long as is required by law, or for as long as necessary for the purposes for which we process your personal data. As a centre for ILM, we are required to hold learner data for an amount of time stipulated by them for their course certifications. Please see our data retention schedule included at the end of this policy.
Minors
We are mindful that some of our courses are attended by minors who, by law, cannot consent to the processing of their personal data if they are under the age of 13.
Any booking made for any child under the age of 18 must be submitted by a parent who holds parental responsibility for the child.
By submitting a booking, you are specifically providing consent to our processing of the child’s personal data.
Additionally, we will request minors 13 and over for their consent to our processing of their personal data in relation to the provision of our services/courses.
Photography and Videoing at Events.
From time to time, we will take photos and videos of students during their time at an event. The purpose of this is to assist us with training and refreshing the programme content, as well as for use in promotional material.
Our lawful basis for processing this information will be either consent or legitimate interests, depending on the processing activity.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you or your child with goods or services).
How is your personal data collected?
We use different methods to collect data from and about you including through:
· Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
· Automated technologies or interactions. As you interact with our Site, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy below for further details.
We may also collect personal data from various third parties and public sources.
Data Protection
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
COOKIES POLICY
Cookie Consent and Management
We use cookies to improve your experience on our website . When you first visit our site, you'll see a cookie banner asking for your consent to use non-essential cookies.
How to Give Consent
· Click "Accept All" to consent to all cookies
· Click "Reject All" to decline non-essential cookies (strictly necessary cookies will still be used)
How to Withdraw Consent
You can withdraw your cookie consent at any time by adjusting your browser settings to block cookies.
Types of Cookies We Use
· Strictly Necessary Cookies: Required for website operation - these cannot be disabled
· Analytics Cookies: Help us understand website usage and performance by telling us how many people visit our website, optimising how fast our site loads, and sending metrics related to third party integrations.
GLOSSARY
Lawful Basis
· Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
· Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
· Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Third Parties
External Third Parties: May be based inside and outside of the EEA and include:
· Venues where events are to take place and the relevant persons (staff/presenters) at those venues that are booked using the website, business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
· Service providers acting as processors who provide IT and system administration services. This includes third parties who assist with development and maintenance of the LOF learning portal, AWS who provide us with secure data storage in line with data regulation and Stripe, who assist with taking payment from you for goods and services supplied
· Examination boards and awarding bodies (such as ILM)
· Professional advisors acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services
· Analytics and search engine providers that assist us in the improvement and optimisation of our site including GoDaddy
· HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances
Copyright © 2025 Leaders of our Future - All Rights Reserved.
We use cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. Please read our Privacy policy for more details